Privacy Policy

Privacy Policy

Information We Collect

We collect personal information that you provide to us directly or automatically when you use our website. This includes:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (e.g., credit/debit card details)

  • Any other information you choose to provide when contacting us

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages you visit and time spent on our website

  • Cookies and tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including payment processing and delivery.

  • To communicate with you regarding your orders, account, or customer service inquiries.

  • To improve our website, products, and services through analytics.

  • To send promotional emails, updates, or special offers (with your consent).

  • To comply with legal obligations and enforce our terms and policies.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers

Third-party vendors and service providers that assist us in providing our services, such as payment processors, shipping companies, and IT support.

Legal Obligations

Government authorities or other entities as required by law to comply with legal obligations, prevent fraud, or protect our rights.

Business Transfers

In the event of a merger, sale, or acquisition of Qiang Long Sdn. Bhd., your information may be transferred as part of the business assets.

Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Opt out of receiving marketing communications from us.

  • Request the deletion of your personal information, subject to legal and business requirements.

To exercise these rights, please contact us at contactus@qianglongsb.com or

+60179441317

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences and settings.

  • Analyze website traffic and usage.

  • Provide targeted advertisements (if applicable).

You can adjust your browser settings to manage cookies. Please note that disabling cookies may affect certain features of our website.

Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Qiang Long Sdn. Bhd.
Address: B-5-10, Southgate Commercial Center, Jalan Dua Chan Sow Lin, 55200 Kuala Lumpur, Wilayah Persekutuan, Malaysia.
Email: contactus@qianglongsb.com
Phone: +60179441317